Privacy Policy

This Privacy Policy explains how Mwaliko collects, uses, stores, and protects personal information when you use our website, dashboard, and mobile applications.

1. Information We Collect

• Account information such as your name, email address, phone number, and login credentials.
• Event and guest information that you create or upload, including invitations, RSVP data, pledge data, and communication content.
• Technical data such as device details, browser type, IP address, and usage logs needed for security and service improvement.
• Payment-related references and transaction status information from supported payment providers.

2. How We Use Information

We use personal information to provide the Mwaliko service, manage accounts, process subscriptions and payments, send operational notifications, improve the product, secure the platform, and respond to customer support requests.

3. Guest and Contact Data

If you upload or manage guest information within Mwaliko, you are responsible for ensuring that you have the lawful right to collect and use that information for your event or organization.

4. Sharing of Information

We do not sell personal data. We may share limited information with service providers that help us operate the platform, such as hosting, messaging, analytics, and payment processing partners, only to the extent necessary to provide the service.

5. Data Security

We use reasonable administrative and technical safeguards to protect information against unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

6. Data Retention

We retain information for as long as necessary to operate the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the purpose for which it was collected.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request assistance relating to the information stored in your account.

8. Third-Party Services

Mwaliko may rely on third-party integrations or providers for payment processing, messaging, authentication, or infrastructure. Those third parties may process data under their own policies where applicable.

9. Children’s Privacy

Mwaliko is not intended for use by children without appropriate supervision and authorization. We do not knowingly collect personal information directly from children in violation of applicable law.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest published version on this page will apply from its effective date.

11. Contact

If you have questions about this Privacy Policy or your data, please contact us at info@mwaliko.com.