Terms and Conditions

These Terms and Conditions govern your access to and use of Mwaliko, including our website, admin dashboard, and mobile applications.

1. Acceptance of Terms

By creating an account, accessing the platform, or using any Mwaliko service, you agree to be bound by these Terms and Conditions and by any applicable laws and regulations.

2. Our Services

Mwaliko provides digital tools for event planning and guest engagement, including invitation management, RSVP tracking, reminders, pledge tracking, and related communication features.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate and current information when registering or using the service.
• You are responsible for all activities carried out under your account.

4. Acceptable Use

You agree not to use Mwaliko to violate any law, send abusive or misleading content, infringe third-party rights, distribute spam, or interfere with the normal operation of the service.

5. User Content

You retain responsibility for the content you upload or distribute through Mwaliko, including guest details, event information, invitation messages, and pledge-related data. You confirm that you have the right to use and share that content.

6. Payments and Subscriptions

Some features may require payment or an active subscription. Pricing, limits, and feature availability may vary by package. Payments made through supported payment methods must be completed successfully before paid features are activated.

7. Availability of Service

We aim to keep Mwaliko available and reliable, but we do not guarantee uninterrupted service. Maintenance, upgrades, third-party outages, or technical issues may affect availability from time to time.

8. Suspension or Termination

We may suspend or terminate access to the service where there is misuse, fraud, unlawful activity, or any conduct that threatens the platform, our users, or our operations.

9. Intellectual Property

The Mwaliko platform, branding, software, designs, and related materials remain the property of Mwaliko or its licensors. You may not copy, modify, or redistribute protected materials except as allowed by law or by our written permission.

10. Limitation of Liability

To the extent permitted by law, Mwaliko is not liable for indirect, incidental, or consequential losses arising from your use of the platform, including loss of data, missed notifications, or business interruption.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of the service after updates take effect means you accept the revised terms.

12. Contact

If you have questions about these Terms and Conditions, please contact us at info@mwaliko.com.